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WindowsXP Service Pack 3 Bulletin 

Windows XP users, please note that as of yet ASNA has neither a recommendation for or against applying Windows XP Service Pack 3.  ASNA is currently investigating how this service release affects functionality and performance of Visual RPG application development and will update this bulletin with any information or indication that there is a cause for concern to Visual RPG developers.  

Since its release in late April, reports of problems by WindowsXP users (not ASNA customers) after installing Service Pack 3 has prompted ASNA to investigate whether this service release has any impact on ASNA software products.  While nothing listed in the documentation of Service Pack 3 related to software indicates major operating system changes that could affect the ASNA Visual RPG Classic and ASNA Visual RPG .NET development environments, ASNA Technical Support has received requests to investigate problems occurring after SP3 was applied.

Some known issues reported by WindowsXP users on websites and forums include, but are not limited to, the following:

  1. Antivirus software from Symantec Corp. may cause the installation of Service Pack 3 for XP to corrupt the Windows Registry by adding unnecessary keys.
    Symantec advises users to disable the SymProtect security feature of its products before applying XP SP3.
  2. Some AMD-based PCs constantly reboot after applying XP SP3.
  3. Missing Device Manager icons, Network Connection icons 
  4. Errors on installation:
    Service Pack 3 setup error. Access is denied.
    Service Pack 3 setup error. Service Pack installation did not complete
    (http://support.microsoft.com/kb/949377)  
  5. Problems accessing network shares and network-enabled devices such as printers.
  6. Print spooler application errors

ASNA's preliminary recommendation for our customers is to review the documentation of this service update and decide if the changes are of benefit to you and support your business needs, then apply it with consideration of both known issues and the potential impact on other products and components not yet documented.       

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